Overview
TOMCAT is an abbreviation for Treatment Operator and Manager Certification and Training and is supported with a grant from USAEP directly to PERPAMSI. The original project consisted of three activities:

1. Development of Standard Operating Procedures (SOP) and training modules on the implementation of the SOP for specific treatment operation.
2. Three training programs for WTP operators (Kepala Instalasi) covering five provinces
3. Three training programs / workshops for managers on water quality process control for the same five provinces.

The follow-up project, TOMCAT-2, is currently implementing three more training courses for PDAM operators and managers. PERPAMSI hired a short-term consultant for the SOP and training module development and for the training implementation for WTP Operators, which took place between March – July 2002 for TOMCAT 1 and January – March 2003 for TOMCAT 2. She works together with PERPAMSI senior and operations staff.

For the Training/Workshop for Managers we have initially worked together with Dr. Edzard Han, a Water Quality specialist, who is supported by the GTZ/DWQS program (TOMCAT-1). For the preparation of the SOP and the training modules material will be used from the GTZ/DWQS (Drinking Water Quality Surveillance) program which introduced the concept of Standard Operating Procedures (SOP) for some PDAMs last year (Bengkulu, Bali, Mataram, Bukittinggi, Riau).

The Provinces selected for the training sessions under TOMCAT-1 are:
1. Yogyakarta (including Central Java);
2. East Java; and
3. West Sumatra.

The Provinces selected for the trainings under TOMCAT-2 are:
4. West Java (including Banten and Lampung);
5. South Sulawesi (including other provinces in Sulawesi); and
6. South Kalimantan (including other provinces in Kalimantan).

The follow up includes establishment of a certification body and direct assistance to PDAMs, which wold like to make SOP for specific Water Treatment Plants.

MoU with FORKAMI
PERPAMSI has requested FORKAMI to prepare the Code of Practice (CoP) for Water Treatment Plant operation by PDAMs. The CoP will include all details on the proper procedures for Water treatment operation (technical, management, personnel requirements, etc).

The Mou was signed with FORKAMI, because it is an independent organization where all stakeholders, including Central Government, PERPAMSI and PDAM are represented and also because FORKAMI can receive financial support from GTZ to develop the CoP.

FORKAMI then developed a draft CoP, which was circulated to PDAMs for comments and also field tested with several PDAM operations. By June 20003 the final version should be ready for adoption by PERPAMSI. PERPAMSI will organize a national workshop for this purpose. The complete set of CoP, SOP and training presentation will then be provided to all PDAMs in Indonesia.

The CoP will be divided in different chapters covering the different treatment constructions:
• River source + full conventional treatment (small , medium , large)
• River source + Package treatment plants
• Spring source + only chlorination
• River source + sand filter + chlorination
• Groundwater + iron/manganese removal
• River water + 'air gambut'

The SOP manual and training programs will provide the explanation on how the CoP should be implemented for a particular WTP.

Internal Certification
As soon as the CoP and SOP are completed and accepted by PERPAMSI , we will establish an independent body of professionals in the Water Quality and Water Treatment field, who will form the COP/WTP certification body. This body will be authorized by PERPAMSI to make certification visits to PDAMs, who would like their WTP operation to be certified in accordance with the CoP. PERPAMSI will also arrange a pool of specialists, in collaboration with FORKAMI, who can assist the PDAM with the establishment of their own SOP and to prepare them for the certification. The members for the certification body have not been selected yet, nor the other details for the certification process. We will inform all PDAM on this in one of the next issues of the Air Minum.

What are the costs and benefits for PDAMs to join the certification process?

Let’s start with the benefits:
1. PDAM receives the internal certification, which shows that the WTP is producing drinking water quality (excellent promotion towards customers , owners and DPRD)
2. WTP will be operating at maximum efficiency (staff, chemicals, maintenance, fuel etc)
3. Much lower bacterial contamination in distribution network until the consumers tap, even without any improvements to the network itself

Now for the costs:
1. Certification: cost for the team of local people to come to the PDAM and inspect the WTP
2. Preparation: cost for local specialist for advising/assisting in preparation of specific SOP
3. Equipment: cost for purchase/repair equipment / materials
4. Chemicals: cost for sufficient chemicals in accordance with CoP and SOP
5. Training: cost for training of staff in accordance with CoP and SOP

Notes:
• Items 3, 4 and 5 are not really additional costs for the certification, but are costs which should be paid always if the PDAM want to improve their WTP operation.
• Item 2 is initially an additional cost, but if through this advise/assistance the WTP can operate more efficiently, this cost can easily become a financial benefit
• Item 1 is initially an additional cost, but if through this certification the PDAM reputation and quality of service will improve, it will be easier to raise tariff or increase number of customers; in this way the initial cost can easily become a financial benefit as well.