Vision
The vision of an organization is the ideal state that it wishes to be in, and can be expressed as the 'obsession' of that organization. According to the Corporate Plan, the vision of PDAM Jember is: MANDIRI DAN BERKEMBANG SEHAT. This can be loosely translated as 'Independent and healthy development'.

Independent, PDAM have authority not to dependent other parties and grow with own ability and resorces to running the water supply services.
Healthy Development, From time to time PDAM Jember can grow and develop healty with principal guidance to healthy company management.

Mission
1. Ensure a continuous supply water that meets official health standards.
2. Management target and optimal clean water quality.
3. Guarantee the continuing services as company principle.
4. PDAM able and professional in services.
5. Performance improvement and employees welfare.

V A L U E:
1. Hard Work
2. Trust
3. Success

PHILOSOPHY:
The work must have meaning and useful to family and environment.
Company Culture "KARISMA"
• Kerjasama (Cooperation)
• Rasional (Rationality)
• Ramah (Kind)

MOTTO: "MAKE THE CUSTOMER SMILE"